· What is your financial policy?
· Which health insurances do you accept?
Our practice participates in the provider networks of the following plans. If you have a valid insurance card, we will be happy to file your claim with these companies:
Blue Cross Blue Shield of North Carolina
CIGNA Healthcare of North Carolina
North Carolina State Health Plan
WellPath/Coventry Direct and Leased Products
· How do I refill my prescriptions?
Prescription Refills: Ideally you should obtain any prescription refill you need from your doctor at a scheduled office visit. However, if you need a refill we prefer you to contact your Pharmacist and have them fax us your refill request. Refills will be called or faxed to your pharmacy within 24-48 hours unless there is a problem. PLEASE CHECK WITH YOUR PHARMACY FIRST BEFORE CALLING THE OFFICE BACK TO SEE IF IT HAS BEEN CALLED IN. Once we have approval to refill your prescription, you will receive a phone call that it has been called in.
Please do not wait until you completely run-out of medicine to request a refill.
We will not refill prescriptions after hours or on weekends.
· What are your office hours?
Our office hours are Monday through Friday, 8:00 a.m. – 5:00 p.m.
· What should I bring to my first appointment?
Current Insurance Card
Completed Patient Information Form
Completed Medical and Social History Form
If relevant, test results and reports from other physicians
Completed Release of Medical Records Form (optional)
Many of these items are available on our website under Patient Forms.
· If I need surgery, where do you operate?
Duke Raleigh Hospital
